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CBP Customer Service help.cbp.gov |
CBP DTOPS https://dtops.cbp.dhs.gov/main/home.htm |
CBP DTOPS - Login https://dtops.cbp.dhs.gov/main/%23%20 |
CBP DTOPS - Get Started - DHS https://dtops.cbp.dhs.gov/main/help/HelpfulInfo1GetStarted.jsp |
CBP DTOPS - Frequently Asked Questions - DHS https://dtops.cbp.dhs.gov/main/help/HelpfulInfo2FAQs.jsp |
DTOPS - Decal / Transponder Online Procurement System - DHS https://dtops.cbp.dhs.gov/registration/common/dtops_support.html |
Frequently Asked Questions about DTOPS https://dtops.cbp.dhs.gov/registration/common/FAQ.html |
DTOPS User Guide - DHS https://dtops.cbp.dhs.gov/main/assets/pdfs/DTOPS-User-Guide.pdf |
CBP DTOPS - Login - DHS https://dtops.cbp.dhs.gov/main/login_internet.jsp |
CBP DTOPS - Need a Paper Application - DHS https://dtops.cbp.dhs.gov/main/help/HelpfulInfo5NeedAPaperApplication.jsp |
CBP DTOPS - About DTOPS - DHS https://dtops.cbp.dhs.gov/main/help/HelpfulInfo6AboutDTOPSSupport.jsp |
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Official Website of the Department of Homeland Security U.S. Customs and Border Protection Menu Home Helpful Info Getting Started FAQs Glossary and Acronyms Contact DTOPS Support Need a paper application? Transponder Placement Instructions About DTOPS Sign Up Log In Making it faster and easier for frequent travelers to cross the U.S. border Annually purchase border-crossing annual fees for commercial vehicles, private vessels, or private aircraft, all online. Also, Single Crossing purchases are available for commercial vehicles. See How Decals & Transponders Work Video: Where to Place the Transponder on a Commercial Vehicle (1m 48s) Get Started: What do you have? Commercial Vehicle Private Aircraft Private Vessel DTOPS Process in a Nutshell 1 1 Log in or sign up for a DTOPS profile 2 2 Set up your purchasing account 3 3 Add item(s) to your shopping cart 4 4 Checkout with our secure online payment system 5 5 Shortly after, you’ll receive a payment confirmation and/or receipt via email. Any requested items will be mailed Commercial Vehicle Pay Annual User Fee (new to your account) (for crossings through end of selected year) Learn More Benefits: Use this for unlimited border crossings in a calendar year. This option is intended for a vehicle that either: is new to DTOPS, or has never had an active transponder. Cost: $418.27 (U.S.) per calendar year Pay a Single Border Crossing Fee Learn More Benefits: Use this for a one-time border crossing. Cost: $14.24 (U.S.) per vehicle Renew an Annual User Fee (Commercial Vehicle) (renew vehicle in your account’s inventory) Learn More Benefits: Use this for unlimited border crossings in a calendar year. Renewing a transponder means paying the annual user fee for a vehicle that already has a transponder and for which the annual user fee was paid in some earlier year. A new transponder is provided only for certain reasons. Cost: $418.27 (U.S.) per vehicle Additional Actions Private Aircraft Pay Annual User Fee (for crossings through end of selected year) Learn More Purpose: Use this for unlimited border crossings in a calendar year. This option is intended for an aircraft that either: is new to DTOPS, or had a decal in the past, but the annual user fee was not paid for the previous year. Cost: $34.83 (U.S.) per calendar year Renew a Decal Learn More Purpose: Use this for unlimited border crossings in a calendar year. Renewing a decal means paying the annual user fee for an aircraft for which the previous year’s annual user fee was paid. A new decal is shipped for every renewal. Cost: $34.83 (U.S.) per decal and calendar year Additional Actions Private Vessel (30+ ft.) Pay Annual User Fee (for crossings through end of selected year) Learn More Purpose: Use this for unlimited border crossings in a calendar year. This option is intended for a vessel that either: is new to DTOPS, or had a decal in the past, but the annual user fee was not paid for the previous year. Cost: $34.83 (U.S.) per calendar year Renew a Decal Learn More Purpose: Use this for unlimited border crossings in a calendar year. Renewing a decal means paying the annual user fee for a vessel for which the previous year’s annual user fee was paid. A new decal is shipped for every renewal. Cost: $34.83 (U.S.) per decal and calendar year Additional Actions New in DTOPS Transponder Placement Instructions Beginning October 1, CBP will no longer include a hard copy Transponder Placement Instructions” sheet with the transponder and receipt mailing. Continue Reading Ordering Replacement Transponders Ordering a Replacement Transponder should ONLY be done if Transponder is not functioning properly, transponder was not delivered, or had a windshield replaced. Continue Reading Need Help? Here are some Frequently Asked Questions (FAQs) related to this page: View All FAQs About DTOPS What is the Decal/Transponder Online Procurement System (DTOPS)? What web browsers are fully supported by the DTOPS website? How do I add the DTOPS Icon for Apple devices? How do I access the User Guide? Does this apply to me? Does a corporate aircraft or vessel qualify as "Private"? What if my private vessel has a 29 ft. long hull but the rigging extends 31 ft.? Is a truck the only kind of commercial vehicle? Privacy and Security How is my information secured? How long is my information stored? About Decals, Transponders, and Single Crossing Fees Why not just pay at the border station? Why do I need a decal/transponder? View All FAQs Contact Support decals@cbp.dhs.gov fax: (317) 290-3219 call: (317) 298-1245 Mon.-Fri. 8am-4pm Eastern Helpful Sites Dept. of Homeland Security: DHS.gov Customs and Border Protection: CBP.gov Site Policies Accessibility Privacy Statement Vulnerability Disclosure Paperwork Reduction Act Notice: An agency may not conduct or sponsor an information collection and a person is not required to respond to this information request unless it displays a current valid OMB control number and an expiration date. The control number for this collection is 1651-0052. The estimated average time to complete this application is 20 minutes for vehicles and 16 minutes for aircraft and vessels. If you have any comments regarding the burden estimate you can write to U.S. Customs and Border Protection, Office of Regulations and Rulings, 799 9th Street NW, Washington DC 20229. Expiration 05-31-2024 How Decals & Transponders Work The transponder, also known as a User Fee, is a sticker that contains a radio-frequency identification chip (RFID technology) that transmits information about a vehicle and border crossing User Fee payment status. The transponder is attached to the windshield of a commercial vehicle and should remain on the vehicle for the life of the transponder (up to 10 years), even if the vehicle is sold. An annual User Fee expires on December 31st of its issue year, but the transponder may be used for multiple years (renewed) if the annual User Fee is paid for each of those years. Decals are stickers that are placed on all private aircraft and private vessels (30 feet or more in length) as proof that the User Fee for entry into the U.S. has been paid for the calendar year. Any arriving vessel or aircraft that does not have an annual decal will be required to pay the non-refundable User Fee and complete an application, which will be forwarded to the processing center. The application will be processed, and a decal will be mailed from the processing center. A decal expires on December 31st of its issue year. A new decal is issued whenever the decal is renewed. Video: Where to Place the Transponder on a Commercial Vehicleby the DTOPS website? The current $205 annual User Fee paid when ordering a commercial vehicle transponder is comprised of two fees, $100 that is retained by U.S. Customs and Border Protection (CBP) and $105 that CBP collects on behalf of the U.S. Department of Agriculture (USDA) Animal and Plant Health Inspection Service (APHIS) to recapture costs associated with conducting agricultural quarantine inspections (AQI) at U.S. ports of entry. On December 28, 2015, the APHIS portion of the annual User Fee will increase to $301.67. The total annual User Fee will be $401.67 per commercial vehicle. Privacy Act Statement Pursuant to 5 U.S.C. §552a(e)(3), this Privacy Act Statement serves to inform you of the following concerning the collection of information on the Decal and Transponder Online Procurement System (DTOPS) website for the payment of user fees for commercial vehicles, private aircraft and private vessels. AUTHORITY: Collection of the information solicited on this form is authorized by the following: Consolidate Omnibus Budget Reconciliation Act of 1985 (COBRA) (P.L. 99-272) authorizes U.S. Customs and Border Protection to collect user fees for various services. 19 U.S.C. § 58c Fees For Certain Customs Services 31 U.S.C. § 3711(a)(1) Federal Claims Collection Standards (31 C.F.R. Parts 900-904) 31 C.F.R. § 901.1(a) 19 C.F.R. § 24.22(a) PURPOSE: The...
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